IBACKUP VIEWER REVIEW INSTALL
IBACKUP VIEWER REVIEW FULL

We used the weekend to rebuild client computers and Monday morning we began the restore. Still we were happy to get them back, just wish that first level support told us we had to wait till Monday, we would have understood.

Presumably that is when second and third level, who had access to restore from trash came to work. The incident happened on a Friday afternoon and we had to wait till Monday Morning for the servers to be restored. IBackup Techsupport assured us that they would restore the servers from Trash. So basically, we were up the proverbial creek. We now know better and do not “remember” anymore). This solved our monitoring issue.Ī couple of years back a client had a ransomware attack, the attackers, destroyed all local backups, Volume Shadow copies, and even trashed the Servers at IBackup and proceeded to empty the Trash at IBackup ( till then we did not know, that we did not need to “ remember” the IBackup client credentials. In any case even as partner you do not have a portal to monitor all client’s status in one view.Īt some point in 2015 we switched over to one master account currently at 10TB, where we bill the client and setup each client as a sub account. We have had issues when clients have gone over allotted space, but clients have only been billed after a sufficient grace period, at times even 2 months if it is not much. Over time IBackup has kept improving the product by including versioning and since a few years back you could restore previous versions of folders not just files. delete files in IBackup that are no longer on the client server /workstation to reduce your used space. The Ibackup client has a tool to sync files, i.e. More often that not it is for system files and open files which makes sense. From that point onwards it is incremental, nevertheless we configure the client to send email for any issues.

IBACKUP VIEWER REVIEW FULL

While not necessary, we babysit the first backup as it is a full back.

IBACKUP VIEWER REVIEW INSTALL

Setup Install and configuration is intuitive and easy.

I see a lot of negative reviews & figured I would balance it a bit. Other than receiving a referral commission, we have no other relationship with IBackup and could not care less if anybody else uses it or not. We are very small MSP and have been IBackup Partners since 2010 and have deployed the product on about 20 plus sites with about 30 plus servers.

Ibackup viewer review